Last Updated: November 2025
At Psychology Care, we value your privacy and are committed to protecting your personal and mental health information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book an appointment, or use our counselling and therapy services—both online and offline.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, contact number, email address, and demographic details when you book a session or fill out forms.
Health Information: Details you voluntarily share during counselling or therapy sessions to provide better care and treatment.
Payment Information: Billing details and transaction records for appointment or therapy fees.
Technical Information: IP address, browser type, and device information collected through cookies for analytics and website improvements.
2. How We Use Your Information
Your information helps us to:
Provide personalized counselling and therapy sessions.
Manage appointments and payments securely.
Communicate updates, reminders, or wellness resources.
Improve our website, services, and user experience.
Ensure compliance with medical and ethical standards.
3. Confidentiality of Therapy Sessions
All personal and psychological information shared during therapy is kept strictly confidential. Your data will never be shared with third parties without your explicit consent, except in cases required by law (such as imminent risk of harm to self or others).
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction.
5. Sharing of Information
We do not sell, trade, or rent users’ personal information. Data may only be shared with:
Licensed professionals within our team involved in your care.
Legal authorities, if mandated under law.
Service providers (like payment gateways) who are bound by confidentiality agreements.
6. Your Rights
You have the right to:
Access and update your personal information.
Withdraw consent or request deletion of your data.
Request a copy of the information we hold about you.
To exercise these rights, you can contact us at support@psychologycare.clinic.
7. Use of Cookies
Our website uses cookies to enhance your browsing experience and analyze web traffic. You may disable cookies through your browser settings; however, some features may not function properly.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal or service requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us:
📧 Email: support@psychologycare.clinic
🌐 Website: www.psychologycare.clinic
🏢 Address: Psychology Care Clinic, Raipur (Chhattisgarh), India
